Política de reembolso
At Pantheon Plus, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help.
RETURNS
Eligibility: You have 30 calendar days to return an item from the date you received it.
Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Proof of Purchase: Please include the receipt or proof of purchase with your return.
Refunds
Processing: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
Approval: If your return is approved, we will initiate a refund to your original method of payment.
Timing: You will receive the credit within a certain number of days, depending on your card issuer's policies.
Shipping
Cost: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Damaged Goods: If you receive a refund, the cost of return shipping will be deducted from your refund only if the return is due to our error (e.g., you received an incorrect or defective item).
Contact Us
If you have any questions on how to return your item to us, contact us at:
Email: pantheonplussales@gmail.com
Thank you for shopping with Pantheon Plus. We appreciate your patronage and are committed to providing you with excellent customer service.